Energy Company Obligation (ECO)

ECO Flex Guidance for third parties (Citizen’s Advice and NHS professionals)

Citizen’s Advice and NHS professional healthcare workers can identify and refer households under ECO4 Flex.

An ECO4 Flex fact sheet for third parties is available on Ofgem’s website to help understand the policy for those involved in the ECO4 Flex.

Citizen’s Advice and NHS professionals’ referral letter templates can be found on Ofgem’s website: